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Division of Employment
Security |
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Apply Online: |
To file for benefits or to get claims
information: |
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http://www.dolir.mo.gov/es/index.asp |
Local Calling Area 816-889-3101 |
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Outside Local Calling Area 800-320-2519 |
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RCC (Regional Claims Center) Address: |
Fax 816-889-3060 |
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Kansas City
RCC |
http://www.dolir.mo.gov/es/ui-benefits/filebytelephone.htm |
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PO Box 419122 |
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Kansas City, MO 64141-6122 |
Menu |
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To file a claim, press 1 |
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(for new claims, renewed claims or weekly claims) |
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For Information, press 2, then:
For automated information about a week you
have already claimed or about your unemployment
benefit year, press 1
For automated information about a pending
appeal, press 2
For address changes or problems with your
Personal Identification Number (PIN), press 3
For non-automated information about your
unemployment claim, press 4
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The Regional Claims Centers are open and accepting telephone calls from 8 a.m. to
4 p.m., Monday through Friday. Once you are "on hold" to speak with a claims
representative, stay on the line. Hanging up and calling back will only increase your
wait time. Monday and Tuesday are our busiest days. You may experience a wait of 10 to
40 minutes. For faster service, please call later in the week. Waiting until later in
the week will have NO effect on the beginning, or effective, date of your claim.
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